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Privacy & Security

Heat ‘N Sweep respects your pri­vacy and is a mem­ber of the Direct Mar­ket­ing Asso­ci­a­tion (DMA) and fol­lows the DMA pri­vacy guide­lines. The DMA’s Mail Pref­er­ence Ser­vice reduces the avail­abil­ity of your name and address to many other direct mar­ket­ing com­pa­nies. To learn more, click on www.dmaconsumers.org.

Con­sumer Pri­vacy at Heat ‘N Sweep Company.

At Heat ‘N Sweep, Inc. we respect the pri­vacy of our cus­tomers and the impor­tance of the infor­ma­tion they entrust to us. We sum­ma­rize below the basic infor­ma­tion poli­cies and prac­tices in place on all Heat ‘N Sweep websites.

Infor­ma­tion We May Collect

We may col­lect infor­ma­tion that can iden­tify you (“per­sonal infor­ma­tion”), such as your name, address, and email address, (i) when you (or other users) pro­vide it to us when using our web­site or in some other man­ner, or (ii) from other HSNi busi­nesses, from our busi­ness part­ners, and from other third par­ties. We may com­bine the per­sonal infor­ma­tion that we receive from dif­fer­ent sources. We also may col­lect other types of infor­ma­tion in the fol­low­ing ways when you visit our website:

  • Our server logs auto­mat­i­cally col­lect infor­ma­tion, such as your IP address, your browser type and lan­guage, and the date and time of your visit, which helps us track users’ move­ments around our site and under­stand trends.
  • We may assign your com­puter one or more cook­ieswhich may col­lect infor­ma­tion to facil­i­tate access to our web­site and to per­son­al­ize your online experience.
  • We may use stan­dard Inter­net tools, such as web bea­cons, which col­lect infor­ma­tion that tracks your use of our web­site and enables us to cus­tomize our ser­vices and advertisements.
  • We do not know­ingly col­lect per­sonal infor­ma­tion from chil­dren under the age of 13. Should we ever do so, we will com­ply with the Children’s Online Pri­vacy Pro­tec­tion Act.

Infor­ma­tion Oth­ers May Collect

We may allow third-party adver­tis­ing com­pa­nies or ad net­works to dis­play adver­tise­ments on our websites.

  • We do not pro­vide any per­sonal infor­ma­tion to these companies.
  • These com­pa­nies may use track­ing tools, such as cook­ies, to col­lect infor­ma­tion about com­put­ers used to view or inter­act with their advertisements.
  • Some of these com­pa­nies may be mem­bers of the Net­work Adver­tis­ing Ini­tia­tive www.networkadvertising.org, which offers con­sumers the abil­ity to opt out of ad tar­get­ing by all mem­ber companies.

If you post infor­ma­tion about your­self or oth­ers, or com­mu­ni­cate with oth­ers using our web­site, please note that we can­not con­trol who reads your post­ings or what they do with the infor­ma­tion you pro­vide. We encour­age you to use cau­tion in post­ing per­sonal information.

How We May Use Infor­ma­tion We Collect

We may use infor­ma­tion to:

  • Ful­fill your requests for prod­ucts and services;
  • Offer prod­ucts and ser­vices that may be of inter­est to you;
  • Cus­tomize the adver­tis­ing and con­tent that you see on our website;
  • Facil­i­tate use of our website;
  • Man­age your account and your preferences;
  • Ana­lyze use of and improve our web­site, prod­ucts and services;
  • Iden­tify and pro­tect against fraud­u­lent trans­ac­tions and other mis­uses of our website;
  • Enforce our Terms of Use.

With Whom We May Share Infor­ma­tion We Collect

We will not share your per­sonal infor­ma­tion with oth­ers except as indi­cated below, or except when we inform you in advance and give you the oppor­tu­nity to opt out. We may share per­sonal infor­ma­tion with:

  • Ser­vice providers, such as credit-card pay­ment proces­sors, per­form­ing ser­vices on our behalf;
  • Other HSNi businesses;
  • Other busi­nesses with which we part­ner or which we care­fully select to offer you prod­ucts, ser­vices, and pro­mo­tions through our web­site or offline; and
  • Other third par­ties in lim­ited cir­cum­stances, such as com­ply­ing with legal require­ments, pre­vent­ing fraud, and pro­tect­ing the safety of our users.
  • We may share aggre­gated, non-personal infor­ma­tion in any of the above sit­u­a­tions and also with adver­tis­ers and others.

Your Choices

You may choose:

  • Not to pro­vide per­sonal infor­ma­tion, although that may result in your inabil­ity to obtain cer­tain ser­vices or use cer­tain fea­tures of our website;
  • To stop receiv­ing pro­mo­tional emails or newslet­ters from us by send­ing an email to the con­tact address below;
  • To delete or decline cook­ies by chang­ing your browser set­tings, although if you do so, some of the fea­tures or ser­vices of our web­site may not func­tion properly;
  • To review and update your per­sonal infor­ma­tion by con­tact­ing us at the email address below or, if you have an online account on our web­site, by log­ging into that account.
  • Opt-out. If you do not wish to receive mail­ings from other com­pa­nies or to have per­sonal infor­ma­tion shared with other com­pa­nies, includ­ing other HSNi busi­nesses, please con­tact us by phone, email or mail.

Our Com­pany Con­tact Points:

Toll Free: 1–800-842‑2449
Email: management@heatnsweep.com
Mail: Heat’n Sweep
Attn: Cus­tomer Ser­vice
2041 W. Grand River Ave.
Oke­mos, MI  48864

Secu­rity

We take appro­pri­ate phys­i­cal, elec­tronic, and other secu­rity mea­sures to help safe­guard per­sonal infor­ma­tion from unau­tho­rized access, alter­ation, or disclosure.

Changes to our Pri­vacy Policy

We may occa­sion­ally update our Pri­vacy Pol­icy to reflect changes in our prac­tices and ser­vices. If we make mate­r­ial changes in the way we col­lect, use, or share your per­sonal infor­ma­tion, we will notify you by send­ing you an email to the email address you most recently pro­vided to us and/or by promi­nently post­ing notice of the changes on our website.

How to Con­tact Us

If you have any ques­tions about this sum­mary, our Pri­vacy Pol­icy or our infor­ma­tion prac­tices, please con­tact us by email or postal mail below:

Pri­vacy Con­tact
Cus­tomer Ser­vice
Heat’n Sweep
2041 W. Grand River Ave.
Oke­mos, MI  48864
management@heatnsweep.com

© 2012 Heat ‘N Sweep, Inc. All rights reserved.