magnify
Home Testimonials

Testimonials

Just a quick note to let you know how appreciative I am of all your help and support with my purchases at Heat n Sweep.  Honestly, with all of the shopping my wife and I have done over the past three years, we almost feel that we should receive a W2 from your store (ha ha)!

On a more serious note, Lupe and I really do appreciate the incredible service, follow up, and attention that you have given us. We are enjoying our purchases–the hot tub, the grills, and lawn and patio furniture to name a few.  Even some of our older furniture pieces still look good today, and that says a lot about the quality you provide to your customers.

Again, a special thanks to all of you for the help and great service that you have provided.  Lupe and I look forward to our next purchase and working with you again.

Tom IzzoHead Coach of MSU Men's BasketballEast Lansing, MI

Heat’n Sweep is like Disney World for patio furniture and fireplaces.

It is a happy place to shop and their customer service is the BEST!!

The folks at Heat’n Sweep know how to run a business.

P. Folkers

I can’t think of a better way to describe what our Arctic Spa has done for us short of saying how much it has improved our ‘quality of life!’ I have fibromyalgia and the worst part is how much my muscles hurt when I get out of bed in the morning. Now, I wake up and go straight in my spa most mornings. In just a few minutes, my muscle soreness goes away. WHAT A WAY TO START A DAY – PAINFREE AND RELAXED! Unbelievably, I have substantially reduced my prescription pain pills and have stopped taking my muscle relaxer pills completely! Aside from our house and 10 acres – our Arctic Spa has been the best major purchase of our marriage! Thank you so much for carrying excellent products and for having so many wonderful employees that made us feel so well taken care of. THANKS – Heat & Sweep for your major role in dramaticallly improving our quality of life!

P.S. The ‘Northern Light Show’ is INCREDIBLE!

Rick & Natalie H.Fowlerville, MI

Thanks for everything you have done….. Our group could learn from you and all the people I have encountered at Heat N Sweep, with regard to customer service and support. The delivery team moving my furniture (on the patio and off the patio again and again) were just wonderful.

Follow-up calls after my purchases and call(s) to arrange delivery reflect a focused team of committed, caring and hard working people. You all are spectacular at what you do… and I commend your business model. I look forward to future business with you all. Thanks so much, Regina.

Regina W.East Lansing, MI

Last year, my husband surprised me with an Arctic Spa for Christmas. It’s the best gift I’ve ever received! You can often find us at night toasty in our hot tub….surrounded by mounds of snow with millions of twinkling stars overhead….or floating in the spa on a summer day bathed in sunlight, enjoying the fragrance of a newly mowed lawn. It may sound silly….but soaking in our Arctic Spa is the closest thing to heaven I can imagine!

Katha & Kirk H.Mason, MI

We just wanted to take a moment and tell you what a pleasure is was doing business with you on our new Tribute Wood stove. From beginning to end your staff was courteous and professional. We were also extremely pleased with the installation crew. I was amazed by the care they took to keep my house clean and protected during installation. I would not hesitate for a moment to recommend that anyone do business with you and I can see why you are successful, we will be returning for business.

Matt & Kristin S.Dansville, MI

I received a card today from the delivery guys and it just didn’t seem right to send a card in.  So, here are my comments about my recent purchase and delivery.  In a word–EXCELLENT.  From the sales people who helped me back in June when I made the purchase to the delivery guys today, I couldn’t have asked for better service.  My patio furniture looks great and I couldn’t be happier.  You guys really are the best.  Extra kudos to Alex and Max who worked in the sweltering still air to set me up.  I will come back to Heat and Sweep for all my patio, grilling, and outdoor needs–and I will tell everyone they need to visit you as well.  Thanks for helping to make my move to East Lansing a little easier.

Bill V.East Lansing, MI